- Lead Response Clarity
Most dealerships spend thousands generating leads—but fail to convert them.
Lead Response Clarity™ uncovers the gaps in your CRM processes, follow-up speed, and communication quality that cost you car deals daily.
What's Included
- CRM Workflow and Process Audit
- First Response Time & Format Evaluation
- Follow-Up Cadence and Message Review
- Mystery Shopping (All Lead Sources)
- Script, Template, and Phone Call Analysis
- BDC / Internet Sales Performance Benchmark
We sign an NDA before accessing your CRM or systems
Service Overview
Progressive Digital’s Lead Response Clarity™ is a deep dive into your dealership’s BDC, Internet Sales, and CRM performance.
We audit your lead handling processes—from initial response time to message quality, follow-up cadence, and workflow automation.
Through CRM data analysis, mystery shop testing, and best-practice benchmarking, we pinpoint where leads are falling through the cracks—and provide clear, actionable recommendations to improve appointment rates and close more deals.
Unbiased CRM Analysis
We don’t sell tools—we just help you use them better
Improved Appointment & Show Rates
Immediate impact on store traffic
Automotive-Specific Expertise
We know new and used cars lead handling
BDC Coaching Support
We guide your (Sales, or BDC) team with clarity
Let’s Talk. We’re Here to Help.
Have a question or need expert guidance?
Reach out and let’s discuss how we can support your dealership’s growth.
- What Our Client Says
Hear from Our Satisfied Clients, Real Success Stories
Discover how businesses like yours achieved outstanding growth with Progressive Digital solutions.
Dealer Principle - District Auto Group
Progressive Digital helped us uncover $8K in wasted spend and focus only on what drives leads—no bias, just honest insights and measurable results.
General Manager - Nissan of Richmond
We didn’t need new vendors—we needed oversight. Progressive Digital became our marketing director, driving better results and accountability across all platforms, without adding overhead.
Dealer Principle - District Auto Group
Their audit exposed what vendor reports hid. We finally saw which platforms worked, cut waste, and reinvested confidently. Every dealer needs this level of transparency.
My Ride - Dealer Principle
Clarity360 showed us issues we didn’t see—bad lead handling, weak VDPs, and more. The report became our clear, actionable roadmap for improvement.
- Reach out to us
Get in Touch
Reach out to us for tailored digital solutions that drive results sollicitudin nec.